Shipping Policy
- We offer nationwide shipping within India for all our products.
- Orders are processed within 2 business days. Please note that processing times may vary during peak seasons or promotional events.
- Standard shipping times within India are estimated at 4-7business days.
- Shipping costs are free on all orders.
Why is my order being shipped in different packages?
If you have a multi-item order, each item may be shipped from the a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
What happens if I miss my delivery or do not accept it?
Don't worry - If you miss your delivery by mistake, we'll re-ship your order at no extra cost. However, For refused deliveries OR those missed intentionally, a penalty of ₹100 will be deducted from your refund amount.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Order Delays:
In the rare event of unexpected delays in shipping, we will promptly communicate with you and provide updates on the status of your order.
Incomplete or Incorrect Addresses:
It is the customer's responsibility to provide accurate and complete shipping information. In the event of an incomplete or incorrect address, additional shipping charges may apply.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier and local authorities to file a report.
Returns and Refunds:
For information on returns and refunds, please refer to our Returns & Refunds Policy page.
Contact Information:
If you have any questions or concerns about our shipping policy, please contact our customer service at contactawesomebuy@gmail.com